The situation
Starting from zero, on purpose.
Most firms run hiring by hand first and try to fix it later. That usually means tearing things down and starting over. Got To Work wanted to skip that step and open with a process that could handle volume from day one.
What we did
Mapped it before touching a tool.
- Mapped the applicant flow end to end before recommending anything.
- Found where AI screening would save the most time with the least friction.
- Set rating criteria so routing decisions were clear and consistent from the start.
- Helped them set up follow-up sequences for qualified and rejected candidates in the tools they already used.
- Showed the team which stages didn't need a human, so recruiters spend their time on judgment calls.
What changed
Recruiters review people, not paperwork.
Every applicant gets a response. Nobody reads resumes by hand. The team spends its time on the candidates worth a conversation, and the process was live two weeks after the first call.